Opcare provides Orthotics services for patients in Lincolnshire. Our service hubs are based in Lincoln, Grantham, Boston and Louth. We also host orthotic community outreach clinics in hospital settings as part of multi-disciplinary teams in addition to inpatient activity.
Services offered:
Orthotics
Opening Times:
| Monday – Thursday | 08:30 – 16:30* |
| Friday | 08:30 – 15:00 |
*Please note we do offer some clinics outside our normal opening hours.
Clinic Details
Contact Details
Phone: 01522 543493
Email: Ulth.orthotics.lincoln@nhs.net
Address: Opcare Ltd, Orthotics Department, Lincoln County Hospital, Greetwell Road, Lincoln, LN2 5QY
How to get here
By car:
- Lincoln County Hospital is located on Greetwell Road, Lincoln (LN2 5QY), close to Lincoln city centre and the Bailgate area
- The hospital is clearly signposted from the main routes into Lincoln, with access via Greetwell Road
- From the city centre, continue uphill towards the Cathedral / Bailgate area and follow signs for Lincoln County Hospital
- Sat nav users should enter the postcode LN2 5QY to arrive at the main hospital site
- Parking is available on site, but spaces can be limited, so please allow extra time or consider public transport where possible
Via public transport:
- Lincoln County Hospital is well served by public transport and is around a 10-minute walk from the Cathedral / Bailgate area and an uphill walk from Lincoln city centre
- From Lincoln Central bus station, Service 4 provides a direct route to the hospital approximately every 30 minutes
- Other bus services that serve the hospital include routes 17, 18, 23, 50, 53, 56 and 535, depending on your direction of travel
- If travelling by train, Lincoln Central Railway Station is the nearest main station and is a short walk from Lincoln Central bus station for onward bus connections
- For patients travelling from surrounding villages, the CallConnect 100V service also serves Lincoln County Hospital on a pre-booked basis
Contact Details
Phone: 01476 464412
Email: ulth.orthotics.grantham@nhs.net
Address: Opcare Ltd, Orthotics Department, Grantham & District Hospital, 101 Manthorpe Road, Grantham, NG36 8DG
How to get here
By car:
- Grantham and District Hospital is located on Manthorpe Road, Grantham (NG31 8DG), just north of the town centre
- From Grantham town centre, follow signs for Manthorpe and continue north along Manthorpe Road towards the hospital
- The hospital site is clearly signposted from the surrounding main roads into Grantham
- Sat nav users should enter the postcode NG31 8DG to arrive at the main hospital site
- Parking is available on site, but spaces can be limited during busy periods, so please allow extra time for arrival
Via public transport:
- Grantham and District Hospital is located around a 10-minute walk from Grantham town centre and is easily accessible on foot along Manthorpe Road
- Local bus services operated by Centrebus, including routes 27, 28 and 55, serve the hospital directly
- The Stagecoach InterConnect 1 service between Lincoln and Grantham also provides regular onward connections in the town
- If travelling by train, Grantham Railway Station is the nearest station and is around a 10-minute walk from Grantham Bus Station for connections to the hospital
- For patients travelling from surrounding villages, the CallConnect service offers bookable transport to the hospital on selected routes
Contact Details
Phone: 01205 446822
Email: Ulth.orthotics.boston@nhs.net
Address: Opcare Ltd, Orthotics Department, Pilgrim Hospital, Boston, Sibsey Road, Boston, PE21 9QS
How to get here
By car:
- Pilgrim Hospital is located on Sibsey Road, Boston (PE21 9QS), close to the town centre and is signposted from all major routes
- From Boston town centre, follow signs for Sibsey and continue along Sibsey Road towards the hospital
- The main car park is located directly outside the main entrance to the hospital
- Sat nav users should enter the postcode PE21 9QS to arrive at the hospital site
- Parking is available on site, but spaces can be limited during busy periods, so please allow extra time or consider public transport where possible
Via public transport:
- Pilgrim Hospital is well served by public transport and is located close to Boston town centre on Sibsey Road
- Local bus services operated by Brylaine, including the B4 and B5, serve the hospital directly
- The Stagecoach InterConnect 57 service between Skegness and Boston also provides regular connections to the hospital area
- If travelling by train, Boston Railway Station is around a 3-minute walk from Boston Central Bus Station for onward bus connections to the hospital
- For patients travelling from surrounding villages, the CallConnect service also serves Pilgrim Hospital on a pre-booked basis
Contact Details
Phone: 01522 597748
Email: Ulth.orthotics.louth@nhs.net
Address: Opcare, Orthotics Department, Louth County Hospital, High Holme Road, Louth, LN11 0EU
How to get here
By car:
- Louth County Hospital is located on High Holme Road, Louth (LN11 0EU), close to Louth town centre
- From Louth town centre, follow local signs for County Hospital and continue along High Holme Road towards the hospital site
- The hospital is signposted from surrounding roads and has designated drop-off points outside the main entrance and day surgery
- Sat nav users should enter the postcode LN11 0EU to arrive at the hospital site
- There are approximately 300 pay-and-display parking spaces on site, but as parking can be limited during busy periods, please allow extra time or consider public transport where possible
Via public transport:
- Louth County Hospital is accessible by bus and is located on High Holme Road, close to Louth town centre
- Local bus services stop close to the hospital, and the Lincolnshire Transport Helpline can provide advice on available routes and community transport options
- Louth does not have a train station, so patients travelling by rail should use the nearest stations at Grimsby or Market Rasen and continue by bus or taxi
- For patients travelling from surrounding villages, the CallConnect service offers on-demand transport and may be free for eligible concessionary pass holders
- If you have a medical condition that prevents you from using public or your own transport, you may also be eligible for non-emergency patient transport
Clinic Details
Lincoln Orthotics
Contact Details
Phone: 01522 543493
Email: Ulth.orthotics.lincoln@nhs.net
Address: Opcare Ltd, Orthotics Department, Lincoln County Hospital, Greetwell Road, Lincoln, LN2 5QY
How to get here
By car:
- Lincoln County Hospital is located on Greetwell Road, Lincoln (LN2 5QY), close to Lincoln city centre and the Bailgate area
- The hospital is clearly signposted from the main routes into Lincoln, with access via Greetwell Road
- From the city centre, continue uphill towards the Cathedral / Bailgate area and follow signs for Lincoln County Hospital
- Sat nav users should enter the postcode LN2 5QY to arrive at the main hospital site
- Parking is available on site, but spaces can be limited, so please allow extra time or consider public transport where possible
Via public transport:
- Lincoln County Hospital is well served by public transport and is around a 10-minute walk from the Cathedral / Bailgate area and an uphill walk from Lincoln city centre
- From Lincoln Central bus station, Service 4 provides a direct route to the hospital approximately every 30 minutes
- Other bus services that serve the hospital include routes 17, 18, 23, 50, 53, 56 and 535, depending on your direction of travel
- If travelling by train, Lincoln Central Railway Station is the nearest main station and is a short walk from Lincoln Central bus station for onward bus connections
- For patients travelling from surrounding villages, the CallConnect 100V service also serves Lincoln County Hospital on a pre-booked basis
Grantham Orthotics
Contact Details
Phone: 01476 464412
Email: ulth.orthotics.grantham@nhs.net
Address: Opcare Ltd, Orthotics Department, Grantham & District Hospital, 101 Manthorpe Road, Grantham, NG36 8DG
How to get here
By car:
- Grantham and District Hospital is located on Manthorpe Road, Grantham (NG31 8DG), just north of the town centre
- From Grantham town centre, follow signs for Manthorpe and continue north along Manthorpe Road towards the hospital
- The hospital site is clearly signposted from the surrounding main roads into Grantham
- Sat nav users should enter the postcode NG31 8DG to arrive at the main hospital site
- Parking is available on site, but spaces can be limited during busy periods, so please allow extra time for arrival
Via public transport:
- Grantham and District Hospital is located around a 10-minute walk from Grantham town centre and is easily accessible on foot along Manthorpe Road
- Local bus services operated by Centrebus, including routes 27, 28 and 55, serve the hospital directly
- The Stagecoach InterConnect 1 service between Lincoln and Grantham also provides regular onward connections in the town
- If travelling by train, Grantham Railway Station is the nearest station and is around a 10-minute walk from Grantham Bus Station for connections to the hospital
- For patients travelling from surrounding villages, the CallConnect service offers bookable transport to the hospital on selected routes
Boston Orthotics
Contact Details
Phone: 01205 446822
Email: Ulth.orthotics.boston@nhs.net
Address: Opcare Ltd, Orthotics Department, Pilgrim Hospital, Boston, Sibsey Road, Boston, PE21 9QS
How to get here
By car:
- Pilgrim Hospital is located on Sibsey Road, Boston (PE21 9QS), close to the town centre and is signposted from all major routes
- From Boston town centre, follow signs for Sibsey and continue along Sibsey Road towards the hospital
- The main car park is located directly outside the main entrance to the hospital
- Sat nav users should enter the postcode PE21 9QS to arrive at the hospital site
- Parking is available on site, but spaces can be limited during busy periods, so please allow extra time or consider public transport where possible
Via public transport:
- Pilgrim Hospital is well served by public transport and is located close to Boston town centre on Sibsey Road
- Local bus services operated by Brylaine, including the B4 and B5, serve the hospital directly
- The Stagecoach InterConnect 57 service between Skegness and Boston also provides regular connections to the hospital area
- If travelling by train, Boston Railway Station is around a 3-minute walk from Boston Central Bus Station for onward bus connections to the hospital
- For patients travelling from surrounding villages, the CallConnect service also serves Pilgrim Hospital on a pre-booked basis
Louth Orthotics
Contact Details
Phone: 01522 597748
Email: Ulth.orthotics.louth@nhs.net
Address: Opcare, Orthotics Department, Louth County Hospital, High Holme Road, Louth, LN11 0EU
How to get here
By car:
- Louth County Hospital is located on High Holme Road, Louth (LN11 0EU), close to Louth town centre
- From Louth town centre, follow local signs for County Hospital and continue along High Holme Road towards the hospital site
- The hospital is signposted from surrounding roads and has designated drop-off points outside the main entrance and day surgery
- Sat nav users should enter the postcode LN11 0EU to arrive at the hospital site
- There are approximately 300 pay-and-display parking spaces on site, but as parking can be limited during busy periods, please allow extra time or consider public transport where possible
Via public transport:
- Louth County Hospital is accessible by bus and is located on High Holme Road, close to Louth town centre
- Local bus services stop close to the hospital, and the Lincolnshire Transport Helpline can provide advice on available routes and community transport options
- Louth does not have a train station, so patients travelling by rail should use the nearest stations at Grimsby or Market Rasen and continue by bus or taxi
- For patients travelling from surrounding villages, the CallConnect service offers on-demand transport and may be free for eligible concessionary pass holders
- If you have a medical condition that prevents you from using public or your own transport, you may also be eligible for non-emergency patient transport
Additional Information:
Opcare are proud to deliver the orthotics services to the Lincolnshire area and strive to provide the best service possible to all our patients. We are continually seeking ways of improving what we do, and your opinion matters to us. Please see below how you can get involved in developing our service.
In the clinic
If anything comes to mind while you are visiting any of our clinics, you can give us your feedback through a paper form. Please ask your clinician, or at reception, and they will be able to provide this for you.
Compliments and complaints – Feedback via website
Opcare has developed a live feedback section on the website. Please click here to be taken to this page. This information is analysed on a monthly basis, and relevant improvements are made to the service where possible. Please do also share with us the aspects that we are getting right and doing well! This will help to ensure that all of our patients receive the same treatment. Any improvements implemented from the feedback are described in the “You said, we did” section on this page.
Please click on the following links to see examples of additional information provided by SACM in Manchester and LSMC in Leicester:
https://opcare.co.uk/clinic/manchester-2/
https://opcare.co.uk/clinic/leicester/
The service we offer is fully integrated, providing a seamless experience for patients and a single point of contact for Clinical, Administrative and Technical services.
Orthotics FAQs
How quickly will I get an appointment?
When you are referred to the Orthotic Service by a health professional, your referral is reviewed and prioritised accordingly. We will contact you to offer the next available appointment. Waiting times vary, but we aim to see you within 6 weeks of receiving you referral (or 3 weeks for paediatric patients).
Do I have to pay for my treatment or orthosis?
No, the cost of your treatment and orthosis is covered by the NHS.
If you wish to have additional orthoses above the standard entitlement, you may need to pay for these. The standard entitlement, determined by the NHS and which we have to comply with, is as follows:
| Product Group | Maximum Provision |
| Footwear | Two pairs of boots or shoes at any given time. Second pair supplied after trial period completed. Replacement only when beyond economic repair |
| Insoles | One pair at any given time |
| KAFO | Two/two pair / items at any given time |
| AFO | One/one pair / item at any given time |
| Temporary devices (wrist splints, stock AFOs etc) | One orthosis |
| Fabric supports | Two items at any given time |
| Hosiery | Two pairs / items at any given time. |
| Footwear repairs | As required. If more than 2 repairs are required for adult footwear in a 6-month period, then the provider must review the benefit of a 3rd repair vs a new item. Where repair is related to misuse by the patient then this must be self-funded by the patient. |
| Footwear adaptations (such as raises, rockers and sockets for callipers) | Two pairs of shoes can be adapted (as purchased by the patient) Additional shoes can be adapted only when previously adapted shoes have worn beyond repair. There is no annual entitlement. |
If you require an orthosis, it will be ordered for you directly by your orthotist. Lead times vary depending on the device you need and the number of fitting appointments – sometimes a few days, sometimes up to a couple of months. Your orthotist will advise how long it should take for the orthosis to arrive.
Will I get training on how to use my orthosis?
Yes, your orthotist will demonstrate how to wear and care for your device before you start using it. Information leaflets are also supplied with devices to serve as a reminder once you get back home. It is important that you maintain your orthosis properly to ensure it lasts as long as possible.
How often will I need to have an appointment?
This will depend on your needs and the device you are wearing. However, it is important that you attend review appointments from time to time to ensure that your orthosis is still suitable for you. Your orthotist will advise how frequently you should attend an appointment.
What if my orthosis breaks?
We can repair your orthosis if it is showing signs of wear and tear. You should stop wearing your orthosis as soon as you notice any damage and contact the service to arrange a repair or replacement.
Will I have to wear my orthosis constantly?
The length of wear time depends according to the type of orthosis and your specific needs. Your orthotist will create a bespoke wear plan with you when your orthosis is fitted.
